
Elizabeth Mashek (Libby)
I haven't even gotten to start the game. I was able to choose my character and renovate 1 room. after that no matter what I tried, (restart the game, restart my phone, clear data, etc.) the game acts like it is froze when it comes down to me interacting with it. I've tried clicking the tabs and nothing happens. I've clicked every button on this game, and nothing happens. it 100% will not let me interact with this game. I'm extremely bummed out about it 😢🥺😖😣😞 anyone else have this problem?!
13 people found this review helpful
A Thinking Ape Entertainment Ltd.
May 25, 2026
Hi there, some problems are caused by a lack of memory. These can be fixed by restarting the device. As well, you can try clearing the app’s cache. If that doesn’t help, you can always contact us via in-game help ticket.

Mickie Coale
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Been playing this game since it came out and it used to be fun but as of the past few months it has become very annoying and not fun just like other people have said in their reviews it's a lot of bullies on here and when you make a report to ATA they do nothing about it I've seen how they have responded back to some people on here saying they are looking into it and that's a lie they do absolutely nothing about it and ATA I'm a HIGH player before you say anything I'm guessing ATA can't read
34 people found this review helpful
A Thinking Ape Entertainment Ltd.
August 19, 2026
We’re sorry you’ve had this experience. Please reach out through in-game help so we can review your situation and hear your feedback directly.

Amber Ackerman
I've been playing since the beginning of Sept 22, and it's a good time killer. Unfortunately, with the number of bugs still not fixed, the lack of home furniture to buy (that doesn't cost real $), false ads, thrown together events, how problems are handled concerning other players (banning specifically), unprofessional approaches to select situations, protecting the "whales" of the game because they spend the most money, the toxic environment, etc...just not a game that I actively recommend.
49 people found this review helpful
A Thinking Ape Entertainment Ltd.
April 20, 2023
Thanks for your feedback, Amber. We're sorry you don't like the game, but we appreciate your critique. We hope future updates can improve Single City for you!