964 reviews
Content rating
Rated for 12+
100K+
Downloads
Content rating
Rated for 12+
Parental Guidance Recommended
Users Interact
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About this app

The Narwal app allows you to control the Narwal robots remotely, view its working status anytime you want, from anywhere you are.
Using this app, you can unlock the more advanced functions of Narwal!

[Multiple Cleaning Modes]
Narwal is equipped with 5 cleaning modes, including Freo Mode, Vacuum and Mop, Vacuum then Mop, so that you can choose the one that suits your floor the best.

[Customized Cleaning Plans]
Long story short, you can customize in any way you want! You get to decide the cleaning sequence, frequency, even the mopping pressure and moisture of the robot via this app, so that you can get the most flawless floor in just one click!

[Spot Cleaning]
Only one specific area is dirty? You can select that one place on the app, and Freo will head out to clean!

[Map Management]
Merge and divide rooms as you want! You can even set no-go zones to make sure Freo doesn't intrude!

[Customized Cleaning Reports]
At the end of each cleaning plan, you can see how Freo made your floor spotless through a customized and engaging short video!
The Narwal app is dedicated to remotely controlling Narwal robots.
Updated on
Sep 18, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, Photos and videos and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

930 reviews
Vincent Ouwehand
July 27, 2026
For a 1200 robot it is weird that there is no sensor or information on water levels. The robot is great, the app works well, but you have no information at all when the water is out. When the water is out, the robot will pause, without notifying you. Until it cancels for pausing too long. Put a clean and dirty water sensor in there (or an estimation within the app)
1 person found this review helpful
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Bob Reddert
July 28, 2026
I only have one issue with this app but it's a significant one for me. When editing maps, where you want to add a no-go zone, carpet, or furniture, positioning of these is largely a guessing game because the map does not show you any of the items that the vacuum sees such as furniture, legs. My robot keeps getting stuck on a throw rug, and I just want to tell it to avoid that rug. But because there are no landmarks, I have to use trial and error to position the zone.
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Shannon Brandon
July 4, 2026
the app was confusing to navigate and didn't do anything useful. Every 5 min it says robot lost return to station. It would only map a 5ft by 2 ft space as well. I followed all of the guidelines and problem solving tips. I contacted customer support multiple times and they keep saying they will escalate the issue but don't do anything. Robot is awful, I highly recommend choosing a different brand.
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What’s new

New updates:
-Fix some known issues and optimize the user experience.
Content rating
Rated for 12+
Parental Guidance Recommended
Users Interact
Learn more

App support

About the developer
云鲸智能创新(深圳)有限公司
lin.lin@narwal.com
中国 广东省深圳市 南山区西丽街道西丽社区打石二路万科云城六期一栋云中城A2901 邮政编码: 518100
+86 181 2372 0950

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