Now Support

Content rating
Rated for 3+
10K+
Downloads
Content rating
Rated for 3+
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand.

With Now Support Mobile, you can:
• Track requests and move cases forward
• Stay informed 24/7 with real-time notifications
• Access our library of knowledge articles
• Use our Service Catalog to fulfill requests faster
• Get insights from Ask Kodi, our Now Virtual Agent
• Save time and skip SSO by logging in with facial recognition or touch ID

Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. ​

Detailed release notes can be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html​

EULA: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0760310​


© 2023 ServiceNow, Inc. All Rights Reserved. ​

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.​
Always here. Always ready.
Updated on
Oct 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 6 others
  • This app may collect these data types
    Location, Personal info and 6 others
  • Data is encrypted in transit
  • Data can’t be deleted

What’s new

New

• Mobile deeplinking support for AIUX URLs
• Custom logos in the top navigation bar

Fixed

• User logged out and device registration lost on cold launch
• Questionnaire Boolean variable text not fully displayed
• ‘Closed complete’ button not fully visible
• ‘Back’ button unresponsive from KB Article to Virtual Agent
• Video thumbnails not displayed on ‘Video’ type media

Detailed release notes can be found on the ServiceNow product documentation website.
Content rating
Rated for 3+
Learn more

App support

About the developer
ServiceNow, Inc.
mobileadmin@servicenow.com
2225 Lawson Ln Santa Clara, CA 95054 United States
+1 323-743-3426

More by ServiceNow