UBA Mobile Banking

Name: UBA Mobile Banking
Availability: InStock
Rating: 4.016666889190674 (287425 reviews)
Author: United Bank for Africa Plc

United Bank for Africa Plc

287K reviews

Rated for 3+

10M+

Downloads

Rated for 3+

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About this app

UBA is providing a completely enhanced mobile banking (formerly known as U-Mobile) experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as:

• Quick log-in within a few seconds with the biometric option (facial and fingerprint) on devices that support this feature
• Indemnity profile to set your desired transaction limits
• Toogle between day and night modes
• Faster navigation with the sliding menu available on all user sessions
• Banking Services on Self-Service mode
• Fewer, more intuitive screens enhancing user experience
• ATM/Branch locator
• 24-hour customer service support via live chat
• Quick selection of phone numbers from device contacts list for airtime top up
• Favourites list creation for easier transactions
• Automatic insertion of OTP received via SMS on transaction screen
• Auto reminders for recurrent bill payments and transfers

This is the official Mobile Banking App from United Bank for Africa

Updated on

Jul 12, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties
Location, Photos and videos and 3 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

284K reviews

Samuel Aluma

September 2, 2025

The app has a critical design flaw. One cannot use the app outside the device that has the SIM card linked with the account. There is no provision for typing in OTP because the keyboard will not appear. The OTP is read directly from the SMS sent to the registered SIM. So, if you have the registered SIM card in one phone and the app in another phone, the app becomes unusable. People use multiple devices these days because of compatibility issues and having to retain one's online history.

271 people found this review helpful

United Bank for Africa Plc

September 4, 2025

We regret the inconvenience; our team is constantly working on supporting many more use cases and devices. We will surely get back to you once we have an update.

ikenga mba

June 23, 2025

I updated the app yesterday 24/03/2025 and my experience has been absolutely horrendous. The app is now running at a snails pace of slow. Logging in and transactions that normally take seconds to execute now takes literally 5 minutes and more. If there's any means of reversing the update I'm very open to it, otherwise your tech team needs to do something about the bugs. ************************************ Your recent update has brought my experience back to normal. Well done.

1,912 people found this review helpful

United Bank for Africa Plc

May 14, 2025

Hi, thanks for writing a review. Sometimes, the app may be slow but such instances are rare. If it happens too often, please contact us on: +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook. We'll have things investigated. Thank you.

Silas Jacob

September 12, 2026

The app is cool but kindly add the 'search option' for stressless search for beneficiary banks. It takes a lot of time to scroll through list of banks. I mean if one is sending money to other banks, create the 'search bar' where one can easily type the first three or more letters of the name of the beneficiary bank to call it up. This app is no longer working on my device. It pops up a message: ' Device not supported'

12 people found this review helpful

United Bank for Africa Plc

August 19, 2026

Hi, thanks for using the app. We'd really appreciate if you could rate us 5 stars here on Google Play. Rating is very important to us in establishing trust with our user base. If you have any concerns or suggestions, please do not hesitate to contact us on +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com. Thank you

What’s new

This update delivers bug fixes and enhanced security. For a safer experience, please update to the latest version and make sure Developer Options are turned off and your device isn’t rooted for the app to run properly

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Rated for 3+

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