UBS & UBS key4

90.8K reviews
Content rating
Rated for 3+
1M+
Downloads
Content rating
Rated for 3+
Learn more
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About this app

This is the UBS Mobile Banking App for all our UBS clients (excl. the United States and Australia) who can benefit from these digital services.
Please note, that the available functionalities of our app may vary depending on your domicile.

If you live in Switzerland, you can open a private or business account directly via the app.
Do you meet the requirements to use our Mobile Banking App?
•  You are client of a UBS Group company and benefit from UBS’s corresponding digital services.

How secure is our Mobile Banking App?
In short, UBS Mobile Banking provides state-of-the-art security.
How? Our security concept protects you fourfold. We uniquely identify you with the Access App or Access Card. By defining security settings and activating real-time notifications, you can increase security even more. Furthermore, we use artificial intelligence to check certain transactions for irregularities. And we help you use the internet safely – see our security recommendations on ubs.com/security.

Further information:
UBS Switzerland AG and other non-US subsidiaries of UBS Group AG have made the UBS Mobile Banking App ("App") available exclusively to existing clients that benefit from these services with the exception of US and Australian clients.
The fact that the App can be downloaded from the US or Australia and/or any other country’s Google App Store does not constitute a solicitation, offer or recommendation to enter into a transaction, nor is it to be understood as a solicitation or offer for a client relationship between the person downloading the App and UBS Switzerland AG or other non-US subsidiaries of UBS Group AG.
With UBS & UBS key4 Mobile Banking the bank is on your smartphone.
Updated on
Sep 18, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, Financial info, and Device or other IDs
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

88.7K reviews
A Google user
October 15, 2019
Was just going to say this app looks better than the previous version, even forgive the fact that it didn't let me in after upgrade to Android10. But now it's just hilarious: 1. Consistent "Technical error" for Scan&Pay, no way whatsoever to understand what exactly went wrong. 2. Prevents screenshots (hey, this is MY account data, you are not in a position to make my life harder with random "security" and "privacy" "features"!) 3. No fingerprint because my Pixel3 is not secure? Are you kidding?!
4 people found this review helpful
Did you find this helpful?
UBS AG
November 1, 2019
Thank you for your feedback. Please contact us at sh-mobile-feedback@ubs.com with more details about the Scan&Pay error, so we can find a solution for this. Sadly, we cannot allow screenshots on Android devices to ensure a high security standard. Please try to remove and then add your fingerprint again, this should solve the issue. Your UBS team
Oleg Zhuravlov
August 31, 2026
Over the years UBS seems to have degraded quite much... access app cannot send sms, this app cannot login and writes cryptic error messages like: "Login failed, please try another login method"... online account creation does not work due to bugs in the app... have opened my account last Friday and am already thinking about a change
3 people found this review helpful
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UBS AG
September 2, 2026
Hello. Thank you for your feedback and please excuse the inconvenience. Please call our support specialists on +41 848 848 064 so that they can help you 👷. Best, your UBS Team.
Ives Mafli
August 28, 2026
bad programmed app, not possible to establish a stable connection for verification despite me being next to the antenna (3tries on 3 different antennas and multiple microphones, also different day). no issue with other apps, even with 1bar connection.
3 people found this review helpful
Did you find this helpful?
UBS AG
September 2, 2026
Hello. Thank you for your feedback and please excuse the inconvenience. Please call our support specialists on +41 848 848 064 so that they can help you 👷. Best, your UBS Team.

What’s new

Small improvements and bug fixes.