350K reviews
Content rating
Rated for 3+
5M+
Downloads
Content rating
Rated for 3+
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

In the Erste app you’ll find everything you need for everyday banking: your account balance, transfers (including instant transfers and standing orders), your products, BLIK, Erste Open, the Erste Exchange, contactless payments, and the bank’s full offer.

Make the app your own. Tell us how we should address you and choose your wallpaper.

Stay private in public places. Tap the eye icon on the home screen to switch on Discreet Mode perfect for moments when you’re, for example, on a tram and don’t want others to see your balance.

Keep track of what’s happening on your account and card thanks to Alerts24 and quick balance preview.

Financial Coach gives you a clear chart of your spending and income, and in Subscriptions you can see how much you pay monthly across your services.
Price advisor shows you how close you are to paying 0 PLN for the Smart Account and your monthly card fee.

In the app you can also check your card details, pay for parking or motorway tolls, buy public transport tickets, and top up games, movies, music or office apps.

You’ll also find information about your insurance, including policy numbers and coverage periods.

For even greater security, when activating the app we’ll ask you to enable mobile authorisation. You’ll confirm operations in the app and online banking with a 4 digit PIN, fingerprint or face recognition.

You log in to the app with one single login. On the login screen we show services linked to that account (e.g. quick preview, BLIK, tickets, parking), which is why multiple people cannot use the same app. If you need to use another login, you can do so in your mobile browser by logging in to online banking.

If you have a sole proprietorship and use Mini Firma online banking, you can use BLIK in the app: withdraw cash from BLIK enabled ATMs, make phone transfers and pay in stores without a card or cash.

The Erste app was previously called Santander mobile.
More information about the app:
https://www.erste.pl/aplikacja
The Erste app helps you manage your everyday banking.
Updated on
Oct 12, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    App info and performance and Device or other IDs
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

347K reviews
Leonid Karasev
August 5, 2023
Generally, the app is OK. It fulfills all the needs. However, there are huge problems with the interface. Somehow, I can't access the app easily. I have to enter the long password all the time when I have to use the app. It would be really nice to be able to open the app using the fingerprint, or short password. Another vital issue are notifications. Why there's no option for getting notifications everytime someone is transferring money to me? How should I know if I received the salary or not?
26 people found this review helpful
Did you find this helpful?
sanjaya minuwangodage
July 15, 2026
Dear Customer Support, 24 hours english speak customer service very poor. [9 am to 5 Pm] I am facing an issue with the mobile banking app. After the recent update, I am unable to log in to my account. I have tried multiple times and also attempted to reset my login details, but the problem still continues. This is very inconvenient as I need access to my account urgently. Please look into this issue and help me regain access to my account as soon as possible. Thank you.
2 people found this review helpful
Did you find this helpful?
Erste Bank Polska S.A.
July 16, 2026
Thank you for your feedback. Our English-speaking advisors are available on business days from 9:00 a.m. to 5:00 p.m. If you are still experiencing problems logging in to mobile or online banking, please contact our helpline again during these hours so that an advisor can verify the issue and assist you further.
Aleksander
August 27, 2026
New name, same old app. Authorizing a money transfer by fingerprint is still not available after all these years. The app also nags you to leave feedback everytime you log out and displays many unnecessary confirmation screens.
35 people found this review helpful
Did you find this helpful?
Erste Bank Polska S.A.
May 19, 2026
Thank you for your feedback. Please call 19999 and we will try to help you.

What’s new

In the new version:
• we added the option to enable Behavioral Protection,
• we added the option to set a new password when access to online and mobile banking is blocked,
• we added a new filter in transaction history: Transaction Type,
• we shortened the international transfer process.
We have also improved the app's performance
Content rating
Rated for 3+
Learn more

App support

Phone number
+48618119999
About the developer
ERSTE BANK POLSKA S A
aplikacjamobilna@erste.pl
Plac Europejski 3a 00-844 Warszawa Poland
+48 517 881 988

Similar apps