About this ebook
This book examines the tentative nature of the intersection between terrorism and global tourism, illustrating how fear, insecurity, and crisis influence travelers' decisions and shape the image of destinations. It brings together international scholars and practitioners to explore the complex impacts of terrorism, including the psychological impact on tourists, strategic communication, and resilience planning in post-crisis tourism. This book offers critical insights into how destinations can regain their confidence, rebuild their reputation, and pursue sustainable tourism in the face of uncertainty through various case studies from different parts of the world, including Kashmir, Bali, Nigeria, and Sri Lanka. It addresses the trends of data-driven marketing, e-CRM (Electronic Customer Relationship Management), risk management, and international collaboration as a means of creating a safer and more just future for tourism. This book serves as a critical resource for researchers, policymakers, and practitioners in the tourism service sector, as well as the security sector and crisis management, offering practical recommendations on how to establish a robust, stable, and sustainable tourism sector globally in an era of increasing insecurity.
This book examines the tentative nature of the intersection between terrorism and global tourism, illustrating how fear, insecurity, and crisis influence travelers' decisions and shape the image of destinations. It brings together international scholars and practitioners to explore the complex im...
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About the author
Dr Kuldeep Singh currently serves as Assistant Professor at Amity School of Hospitality, Amity University, Haryana, India. He completed his PhD in tourism from Maharishi Dayanand University (Rohtak) in India in the year 2021. He is also University Grants Commission National Eligibility Test (UGC NET)-Junior Research Fellowship (JRF) qualified. Dr Singh has also served the tourism industry for a couple of years and spent over three years in academics. He has so far published more than 60 research articles in both international and national referred journals as well as in edited books in the field of Tourism. Currently, he is serving as a book series editor for various reputed publications.
Prof Dr Sanjeev Kumar is a Professor at Lovely Professional University, Punjab, India. He received his Undergraduate in Hotel Management from Osmania University, India and Postgraduate in Tourism Management from Madurai Kamaraj University, India. He completed his Doctor of Philosophy in Hospitality Management in 2019 from Amity University, Jaipur, India.
Ajay Kumar is an Assistant Professor at Chandigarh College of Hospitality, Chandigarh Group of Colleges (CGC) Landran, India, with over nine years of academic and industry experience in tourism and hospitality management. He has authored a book along with 4 patents/copyrights and multiple research publications in reputed journals.
Dr Kuldeep Singh currently serves as Assistant Professor at Amity School of Hospitality, Amity University, Haryana, India. He completed his PhD in tourism from Maharishi Dayanand University (Rohtak) in India in the year 2021. He is also University Grants Commission National Eligibility Test (UGC ...
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